HOWTO raise a ticket to TDP support
Choices
What to do ?
Access to the portal here. You should see:
At the top, on the right, click on "Service Desk".
Then select "Other":
Then select "Managed Cloud":
Finally, fill the appropriate fields:
tip
Precise the name your cluster, the URL or the component that is not working properly. All screenshot or logs are welcomed !
Factual information help us to discover faster your issue !
warning
If you have a critical issue, please raise an INCIDENT ! Go to the postIT home page and click on "raise an incident" !
Next Steps
- Understand the support SLA here